What’s the difference between selling and customer service?


Image taken on 2010-01-14 00:04:29 by Oakvillefirebuff.
I am going for interview at a store and this is one of the questions. :)


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One Response to “What’s the difference between selling and customer service?”

  1. DuckyGerbil Says:

    Selling, this is where you be kind to the buying representative. You need to sell the item at any and all costs, maybe even recommend yet another item, if S/he is buying something already. But even though you must sell it, be gentle and make him know he’s making a good purchase.

    Customer Service, this is where you go out of your way to help a customer find something, even if its not in your store. You should help him, and be quick on the checkout line; becuase everyone is in a rush.

    Hope i helped.

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